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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jaxakart.com?
If you are not satisfied with Jaxakart.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jaxakart.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jaxakart.com
But before filing a complaint, you should
a. Contact the customer support of Jaxakart.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jaxakart.com - Item not yet delivered Open
I ordered a Nokia BL *CT battery for my Nokia C*-**,i searched about this battery in Mobile shops,but it is not available also I searched in Google then it shows available in Jaxakart and some other websites also in amazon,but instead of amazon...
Nov 09, 2019 by Johan John
Jaxakart.com - No option to return or replace for wrong product Open
I ordered a Micromax x*** **** mAh battery on **.**.****. Finally, after a wait for about one month, I got my battery but when I open the parcel there is **** mAh battery which is not fit for Micromax x*** mobile. I have written a complaint abo...
Jul 18, 2019 by Mukesh Kumar
Jaxakart.com - Neither Package received nor refund Open
I ordered battery for Xolo Play *x**** on **/**/****, but product is not received yet. I contacted them through mail but they are not responding to it. I tried to call but yeilded failure. Please provide me the refund of Rs. *** as soon as poss...
Jul 03, 2019 by Hitesh Narkhede
Jaxakart.com - Dead on Arrival of battery ordered Closed
Order No ****** I had ordered a swipe elite plus battery and I received a battery which was dead on arrival. However the company is not ready to replace or refund for the product. I received the product on *th January **** and I emailed the...
Jan 16, 2019 by Vaneet Kumar ARORA
Jaxakart.com - Wrong product sending by this shopping site Open
I have bought a battery from jaxcart site but they sent me a different battery with different model number.I had contacted with their customer care but they said ton me they exchange the product.But when i was call after * days,they saying we n...
Jan 09, 2019 by dillip mohapatra
Jaxakart.com - My order has not shipped yet Open
I placed an order on jaxtakart .com but after ** days it is not yet shipped. I also contacted support team but no response came from there. ...
Dec 31, 2018 by LALIT
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