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Jaxakart.com - No option to return or replace for wrong product

Mukesh Kumar filed complaint against Jaxakart.com on Jul 18, 2019

I ordered a Micromax x*** **** mAh battery on **.**.****. Finally, after a wait for about one month, I got my battery but when I open the parcel there is **** mAh battery which is not fit for Micromax x*** mobile. I have written a complaint about return or replace the item to the jaxtacart but till now response received so far. As there is no option for return or replace in the web. In the bill, there is mention Micromax x*** battery. A photo of the battery is enclosed.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Jaxakart.com

6

Total Complaints

1

Total Resolved

16.67%

Consumer Satisfaction

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