Facebook Pixel Tracking

Moglix - Wrong product or not as per the description

S Suresh filed complaint against Moglix on Jun 26, 2020

I have Ordered "Tynor Adjustable R.O.M. Knee Brace for Multiple Orthopedic Problems, Size: Universal" on Moglix website on **th June **** & I have received the product on **th June ****.
I bought it for my mother, who is suffering from knee pains. The product description says that it reduces the weight on the knee so that there will be no pain or reduced pain. The ROM (Range of Motion) is adjustable i.e. it can be adjusted to the level where the user feels comfortable & no pain or minimum pain but the product not at all reduces any weight on the knee rather it is putting more weight (product weight) on the leg (knee). When I contacted Moglix, they asked me to share the pictures of the box & the product. I did so & finally they replied saying that the ordered product is been delivered & they will not take the return or refund the amount.
This is a pure cheating.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Moglix

14

Total Complaints

6

Total Resolved

42.86%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Pradeep on Dec 14, 2022

Moglix – CheatingClosed

I purchased a angle grinder from moglix website they shown in the website is angle grinder with side switch but i recived angle grinder with back switch i requesed them to replace the product but they rejected my re...

Pravin Tapadia on Sep 18, 2022

Moglix – Wrong and incomplete product deliveredClosed

.Inv No. MS************** dt. *.*.**** Order ID. ******* Parryware Droplet Brass Concealed Stopcock  MRP ****. * Nog But today I have received the wrong and incomplete product. Product received is : Dropl...

Shiyon on Jul 8, 2021

Moglix – Ordered 12 units recived only 12Closed

I baught ** units of cutting player from moglix and when the parsel came there was only ** units.so a complaint was raised and a representative called me from moglix and asked me to give him my account number. so in...

Mahan Hansraj on Aug 16, 2020

Moglix – Package cancelled but refund not initiatedClosed

I have ordered a Pump and the order was prepaid. I requested For refund immediately after one day as the delivery date was extended and by that time the product was not dispatched. They sent the product forcibly and...

Krishnakumar R on Apr 20, 2020

Moglix – Fault Ceiling Fan deliveredClosed

I purchased a ceiling fan on **-**-**** and delivered on **-**-****. But the fan not functioned properly and stopped after a vibration sound,. Now the motor sound is only hearing. I asked them to refund the money...