Moglix - Wrong and incomplete product delivered
Pravin Tapadia filed complaint against Moglix on Sep 18, 2022
.Inv No. MS************** dt. *.*.****
Order ID. *******
Parryware Droplet Brass Concealed Stopcock
MRP ****. * Nog
But today I have received the wrong and incomplete product.
Product received is : Droplet Con stop Cock Upper Trim. With a MRP of Rs.***.**
I have initiated return request to your moglix along with all photos , but the representative has rejected the return request. Also he was adamantly taking to us.
We are raising our complaint related to Wrong / incomplete product been send by the seller.
ie. Ordered Product as per site info.
Parryware Droplet Brass Concealed Stopcock
MRP **** (ie. Complete Stopcock)
But the seller has send us
Parryware Droplet Brass Con Stopcock Upper Trim MRP *** (ie. Upper Trim only)
We request you to kindly look in to the matter and arrange to return the product and refund.
Also it is clear that the seller is fooling the consumers by posting misleading information on your site and delivering incomplete goods.
Also note that this is also complete violation Under the Consumer Goods (mandatory printing of cost of Production and Maximum Retail Price) Act, ****,
(consumers cannot be charged more than the MRP mentioned on the packing of the products.)
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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