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Purplle.com - Wrong product delivered

Priyesha Saxena filed complaint against Purplle.com on Mar 25, 2019

I ordered * products and * complementary product from purplle on Holi sale but they delivered wrong products attached in evidence. Then I informed them over mail and call as well on the given number on the website but after calling multiple times in a day they didn't take the calls. Their reply on mail was a single liner which says "We are on it". * days have been passed no calls, no emails from their side for further steps.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Purplle.com

13

Total Complaints

5

Total Resolved

38.46%

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