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Poornima Agarwal filed complaint against Ajio Reliance Trend on Jun 24, 2023
I ordered a MK bag for my MIL as a gift. Received an incorrect product, without a product tag and just a bill. I raised the return immediately and its been over ** days now. First ** days they made faulty return attempted scans, when escalated with CS they did not take any action. After several calls, they sent a person today (after ** days) and he refused to take it back as there was no product tag. That was the problem since Day * and Ive received NO resolution. The CS team does NO research, never transfers the contact to supervisors as there isn’t anyone available and keeps sending inhuman scripts.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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