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Rajat Anand filed complaint against Myntra Design Pvt Ltd, online shopping portal, AKR Tech Park, B block, Krishna Reddy Industrial Area on Dec 28, 2019
I placed a bulk order of approx Rs. **** while the sale on **nd to **th December, ****. When i got the delivery, one of the many products was wrong. I placed an order for H&M beige paper bag pants instead i received black pants. When i tried placing an return request they placed return request for another item and i got to face all the trouble. I contacted them again and got my time wasted for like ** min as they always put the call on hold. At the end, they asked me for the tax invoice i received with the parcel, i informed them that the invoice was by mistake in another packet that i returned back so I cant provide it. Instead i have all the proofs of the order and the payment proofs. But they denied for the retuen request and said a blunt sorry.
Is this the way to handle your customers? Why should we suffer for their mistakes.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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