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Deepmala Manna filed complaint against Myntra on Feb 5, 2020
Wrong product delivered. I ordered a jeans and they sent me a woollen skirt. I raised a complaint the same day Jan **th by calling there customer care and they informed me of an email that will be sent to me to attach the pictures. I waited for ** hours no reply or email , I called again and the representative told me due to some technical glitch they couldn’t send the email last time. He sent the email (jan **) , I attached the pictures and sent them over. Till date feb * I did not receive any response. All I get to hear is please wait for **-** hours as we have forwarded the complaint. This is mental harassment. They surely don’t know how to treat a customer. When it’s their fault why do I have to suffer ?
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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