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Rahul Tiwari filed complaint against Amazon India on Jun 11, 2022
i have ordered DELL LATITUDE **** Laptop **WHR battery on **th may it got delivered on **th may, after opening package i found out it's different product i.e. *oWHR battery, on escalating the matter to amazon, i have been told we'll investiage in this matter meanwhile i have requested for return/replacement of the battery it had been picked on **th may, after a week discsussion and **+ times call i have been informed that i won't get any refund/replacement as i have sent wrong/different item. i have shared proof of unboxing video and images as well but they have not listened to my query. i have been bombarded with threat mails for not giving refund/replacement.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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