Loading...
N V surya Teja filed complaint against Swiggy on Mar 5, 2020
Order No:-#***********.
I have ordered Veg Briyani From Hyderada Bawarchi on *st March **.
I recieved Chicken Briyani in place of Veg Briyani. Here we are pure vegiterian Family. I Contacted Help desk For replacing the item. they refused and told to send a mail to swiggy@support.in. I sent the mail with the photographs. after ** hrs they replied replied we apologizes for that and tested from our end you received the worng item, we will improve the services. and than i asked for the refund . They refused to refund the amount. There were there executives who know everything, (Yash,Arun,Elizebath) and they mentioned we cant refund the amount, will improve our service. I mentioned in the mail,i will fill a complaint on there of you and will circulate in social media . than in next mail with my concurrence they closed the complaint.
Than i mentioned in the mail i sent the screenshot of conversation history along with name of help Desk Executives(Arun, Yash, Elizebath) than in next mail there in no executive name as mentioned in the mail.
I want money back at any cost.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had ordered the food using Swiggy as Mutton Biryani but as soon as the order is on the way restaurant partner sent an message stating that we have send chicken biryani instead of mutton biryani because we are late...
I have recently ordered from swiggy about *** rupees bill. But delivery boy couldn't deliver it to me so he marked it as delivered and I have multiple time raised this issue with swiggy, but they say nothing can be ...
Order Id: #*************** EVENT LOG: *. This order was placed by my sister who is a Medical Officer and resides inside the campus of the Community Health Centre. As usual she provided/updated her mobile number fo...
Placed an order on Swiggy at *:** am where I supposed to get the order by *:** and it was *:** still no delivery partner has been assigned,tried to reach support their answer was like " no delivery partner available...