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Meraj Ahmad Jilani filed complaint against Makemy Trip on Jan 2, 2023
Hi,
This is regarding the wrong booking information provided by the MakeMyTrip app.
On **th December I tried to book a ticket from Secunderabad (Telangana state) to Bangalore, but the MakeMyTrip app suggested booking a ticket from Sriramanager H railway station to Bangalore (yesvantpur railway Junction). MakeMyTrip app displayed information that Sriramanager H railway station is ** km from Secunderabad, so I booked this ticket. But later, on the day of the journey, I found that there is no railway station in Telangana state with the name of Sriramanager. This caused a lot of late-minute journeys to trouble me. In urgency, I had to book a bus ticket (which was very expensive) and completed my journey.
I am attaching the snapshot of the wrong information provided by the MakeMyTrip app.
Here I am demanding to MakeMyTrip compensate me the amount which I had to pay due to the wrong information provided by the app
Details:
*:
Booking ID: NR**************** (Rail ticket)
Ticket cost: Rs. ****, after cancellation I got a refund from irctc: Rs. ***
Loss from this train ticket cancellation: ****-*** = Rs.***
*:
In urgency I completed the journey by Bus (it was expensive):
Booking ID: NU*************** (one way bus)
(Amount paid Rs. ****)
Total loss to me due to this incident: Rs.**** + Rs.*** = Rs. ****
Thanks,
Meraj
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