Makemy Trip - Wrong Information Provided

Meraj Ahmad Jilani filed complaint against Makemy Trip on Jan 2, 2023

Hi,
This is regarding the wrong booking information provided by the MakeMyTrip app.
On **th December I tried to book a ticket from Secunderabad (Telangana state) to Bangalore, but the MakeMyTrip app suggested booking a ticket from Sriramanager H railway station to Bangalore (yesvantpur railway Junction). MakeMyTrip app displayed information that Sriramanager H railway station is ** km from Secunderabad, so I booked this ticket. But later, on the day of the journey, I found that there is no railway station in Telangana state with the name of Sriramanager. This caused a lot of late-minute journeys to trouble me. In urgency, I had to book a bus ticket (which was very expensive) and completed my journey.
I am attaching the snapshot of the wrong information provided by the MakeMyTrip app.
Here I am demanding to MakeMyTrip compensate me the amount which I had to pay due to the wrong information provided by the app
Details:
*:
Booking ID: NR**************** (Rail ticket)
Ticket cost: Rs. ****, after cancellation I got a refund from irctc: Rs. ***
Loss from this train ticket cancellation: ****-*** = Rs.***

*:
In urgency I completed the journey by Bus (it was expensive):
Booking ID: NU*************** (one way bus)
(Amount paid Rs. ****)

Total loss to me due to this incident: Rs.**** + Rs.*** = Rs. ****
Thanks,
Meraj

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Makemy Trip

Total Complaints

Total Resolved

36.76%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Disha on Jul 14, 2025

Makemy Trip – Money not refunded Closed

Refund partially done, rest given as gift voucher without consent.

Sanjai S S on Dec 14, 2023

Makemy trip – Refund not issuedClosed

I have booked an flight ticket on NOV ** (Thiruvananthapuram to Bhubaneswar) with PNR no : N**M*A. But the flight has been cancelled due to some reason. So I cancelled the ticket from the Air India Express airlines...

Saksham pandey on Nov 30, 2023

Makemy Trip – Bus ticket refund not received Closed

It's been more than * weeks that I haven't received my bus ticket refund from MakeMyTrip

Lakhinder Saini on Nov 17, 2023

Makemy Trip – Fake Voucher sent By Makemytrip companyClosed

I booked a hotel through makemytrip from *nd of November **** to *th of November **** however, due to visa issue I changed the dates by calling them to **th of November to **nd of November ****. They sent me a vouch...

Arpit Baranwal on May 30, 2023

Makemy Trip – Make my trip not refunding my moneyClosed

I booked train ticket for * adults. Due to waiting I cancelled ticket and I also paid cancellation amount. Now make my trip not refunding my amount. Irtc is saying we transfer your money to make my trip. Kindly cont...