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Makemy Trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemy Trip?
If you are not satisfied with Makemy Trip, file a complaint now:
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But before filing a complaint, you should
a. Contact the customer support of Makemy Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Makemy Trip - Unsafe Unhygienic rooms in Kerala houseboat Open
Make my trip Issue Ref# *****************. We were given unclean and unsafe rooms(nails popping out on the floor) in the house boat on March **, ****. Shared pictures with the tour manager, customer service representative and vendor. Tried to...
Mar 19, 2023 by Deepika Dave
Makemy Trip - Refund not received Open
iam cancelled my airticket from chennai to sanfransisco due to medical reason iam confirmed with mail but so far refund not done every month they change next month wait till singapore airlines send money ...
Mar 15, 2023 by N.chandrasekaran
I have booked a luxeglamp hotel in kodaikanal through MakeMyTrip application for *days accomodation.... In their app they have mentioned lot of ammenties like jaccuzi, hammock, private portio, etc... After seeing all those amenities then only...
Feb 14, 2023 by Gayathri
Makemy Trip - Refund not credited Closed
My ticket was cancelled but refund is not credited in my account.but it shows refund credited to my account .I also check but refund is not credited yet Booking ID:NR**************** RRN NO:*********** Take a immediately action If you not ...
Jan 03, 2023 by Swetha
Makemy Trip - Wrong Information Provided Open
Hi, This is regarding the wrong booking information provided by the MakeMyTrip app. On **th December I tried to book a ticket from Secunderabad (Telangana state) to Bangalore, but the MakeMyTrip app suggested booking a ticket from Sriramanag...
Jan 02, 2023 by Meraj Ahmad Jilani
Makemy Trip - Money not refund Open
I have done hotel booking through makemytrip with booking ID NH************* on **-**-**** .Due to covid pandemic the booking was cancelled by makemytrip and had assured me in written mail that amount will be credited to my wallet. I had then...
Nov 08, 2022 by Vishwanath Korgaonkar
Makemy Trip - Holiday booking vide booking ID Open
Booked holiday package to Andaman based on the offer "Free cancellation" in their website, vide ID NL************* on ** December **** for the dates ** Jan **** to ** Jan ****. Relationship Manager contact/whatsapp number ********** whose name...
Jan 16, 2022 by Thiyagamurthi Poorasamy
Makemy Trip - Partial refund pending for trip cancelled due to lockdown announcement Closed
I booked Pune-Kochi return ticket on MAKE MY TRIP after paying **,*** INR on ** Mar ****. I have got only a partial refund of about *,*** INR till now. ...
Jan 06, 2022 by Varun Kuzhikattil
Makemy Trip - Refund not credited in my account Open
Hello I had booked flights with PNR : B****V and O****B and due to some mistake in name , I partially cancelled the booking for one of the passanger using split PNR Y****D and I****X. Since it was done within **hrs of booking, airline didn...
Nov 24, 2021 by Satnamveer Singh
Makemy Trip - Jetairways ticket refund pending by MakeMyTrip Closed
Had booked flight ticket on Makemytrip from London to India including return for * adults and * child. Jetairways cancelled the ticket and I have been following up with Makemy trip regarding this. But there is no update from Makemytrip. Makem...
Nov 20, 2021 by Sandeep Basavanyappa
My self SK Samsuddin Nawaz. I had book a cab for Bengaluru to Chikmagalur round trip. At the time of booking I had paid advance of Rs. **** and total fare was Rs. *****. After that I booked the hotel with Rs. *****. But on the trip day i.e. on ...
Oct 18, 2021 by SK SAMSUDDIN NAWAZ
Makemy Trip - Refund for cancellation Closed
I have cancelled my booking on makemytrip on **th Feb and yet to recieve the refund. When i contacted the customer care on *th march, it was a shock to me that they have not even initiated the refund. I had several follow up calls just to hear ...
Mar 19, 2021 by Narmadha N
Makemy Trip - No refund credited to mmt wallet or bank Closed
Hello team, Thanks for your email and support. It's been ** days since you credited refund to Makemytrip but the issue io am facing is I am not able to contact their customer service, ( i just contacted once after your email that I should ta...
Jan 12, 2021 by Paramjit Singh Rana
Makemy Trip - Credit shell not reflects even after 3 month Closed
My flight PNR ANR**X, from Pune to Prayagraj, was cancelled on *th October ****, and even after this longer period, makemytrip is not showing CREDIT SHELL in my account. I am totally disappointed....
Dec 27, 2020 by Sachin kumar
Makemy Trip - Refunds amount not received Open
My PNR No: INF*NK. My Booking ID: NF **************. I have already applied for a refund. When will my money be refunded? Indigo Customer care executives say they have already refund the money. Makemytrip refund process very late. Kindly re...
Dec 16, 2020 by Dhandapani M
Makemy Trip - Refund of Air tickets cancelled due to Covid19 Closed
Booked a one way ticket from Hyderabad to Lucknow to travel on **-*-****, with Booking ID - NF**************. The ticket was booked in Indigo through Makemytrip. Subsequently due to supfreme court order, the ticket was cancelled by Indigo ...
Dec 08, 2020 by Veera Venkata Satyanarayana Murthy Puligandla
Makemy Trip - Not getting the refund for cancelled flight Open
I received message from "Air Asia" that my flight(I*-****) has been cancelled and i can either reschedule to another flight or get a full refund by contacting your travel agent. I have tried calling MMT many times but could not connect to the...
Dec 08, 2020 by Nitisha Panda
Makemy Trip - Refund not processed Open
I have booked a flight ticket through makemy Trip PNR/Booking Ref.: MJDUWM on **th Aug ****. Unfortunately flight was cancelled by Indigo Airlines. If booking was made through agency like makemy trip, refund will not be directly to individual a...
Nov 28, 2020 by Rithanya Moorthi
Makemy Trip - Refund for cancelled ticket Closed
I had a flight booked with Makemytrip during lockdown The Flight was cancelled by the Airline . When i placed the refund request with Make my trip they say refund is expected by **th Frb ****. Not sure why it should take so long and am not ab...
Nov 25, 2020 by Shraddha Shah
PLEASE TELL NE THE STATUS OF ABOVE SUBJECT AND WHEN I WILL GET BACK MY MONEY IN MY BANK ACCOUNT PNR NO NF************** NF**************...
Nov 25, 2020 by sanjeev roy
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