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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Makemy Trip?
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a. Contact the customer support of Makemy Trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Makemy Trip - Cancelled compensation not given Open
I booked a ticket from Chicago to mumbai .on the travel dates I was not able to do a check in..called the helpline...they told me at the counter at airport I will get resolution. When I went ,Turkish airlines,codepartner of indigo told me that...
Jul 10, 2024 by Nallaperumal eswaranatarajan
Makemy Trip - Incorrect Deduction in Bus Fare Open
I am a regular customer who frequently uses MakeMyTrip services for booking travel tickets. Today, (**.**.****) I encountered an issue with my bus ticket booking, and I am writing to bring it to your attention and seek prompt resolution.I recen...
Dec 26, 2023 by Milind Auti
Makemy Trip - Not resolving Bus Pick up problem Open
MMT booked bus didnt pick up on **.**.**** Booking reference- B**BJK*B from coimbatore Lakshmi mills Airtel bus stop. We waited in the bus stop from **.** pm till *am on **.**.** for boarding. Bus did not come and pick me. We made more than *...
Dec 23, 2023 by Ragav Palaniswamy
Makemy Trip - Refund not issued Closed
I have booked an flight ticket on NOV ** (Thiruvananthapuram to Bhubaneswar) with PNR no : N**M*A. But the flight has been cancelled due to some reason. So I cancelled the ticket from the Air India Express airlines on **/**/****. But still I d...
Dec 14, 2023 by Sanjai S S
Makemy Trip - Bus ticket refund not received Closed
It's been more than * weeks that I haven't received my bus ticket refund from MakeMyTrip ...
Nov 30, 2023 by Saksham pandey
Makemy Trip - Fake Voucher sent By Makemytrip company Closed
I booked a hotel through makemytrip from *nd of November **** to *th of November **** however, due to visa issue I changed the dates by calling them to **th of November to **nd of November ****. They sent me a voucher with the new dates however...
Nov 17, 2023 by Lakhinder Saini
Makemy Trip - Make my trip not refunding my money Closed
I booked train ticket for * adults. Due to waiting I cancelled ticket and I also paid cancellation amount. Now make my trip not refunding my amount. Irtc is saying we transfer your money to make my trip. Kindly contact and make my trip is not r...
May 30, 2023 by Arpit Baranwal
Makemy Trip - Refund not done Closed
irctc train booking canceled and refund *** not done...
May 12, 2023 by Ravi Dodwal
Makemy Trip - Unreasonable Charges Open
The flight lock price charges for the flight i selected is way higher than the other flights with no reason and benifits. This is totally meaningless and unreasonable to charge this much of amount....
May 12, 2023 by Shruthi
Makemy Trip - Unsafe Unhygienic rooms in Kerala houseboat Open
Make my trip Issue Ref# *****************. We were given unclean and unsafe rooms(nails popping out on the floor) in the house boat on March **, ****. Shared pictures with the tour manager, customer service representative and vendor. Tried to...
Mar 19, 2023 by Deepika Dave
Makemy Trip - Refund not received Open
iam cancelled my airticket from chennai to sanfransisco due to medical reason iam confirmed with mail but so far refund not done every month they change next month wait till singapore airlines send money ...
Mar 15, 2023 by N.chandrasekaran
I have booked a luxeglamp hotel in kodaikanal through MakeMyTrip application for *days accomodation.... In their app they have mentioned lot of ammenties like jaccuzi, hammock, private portio, etc... After seeing all those amenities then only...
Feb 14, 2023 by Gayathri
Makemy Trip - Refund not credited Closed
My ticket was cancelled but refund is not credited in my account.but it shows refund credited to my account .I also check but refund is not credited yet Booking ID:NR**************** RRN NO:*********** Take a immediately action If you not ...
Jan 03, 2023 by Swetha
Makemy Trip - Wrong Information Provided Open
Hi, This is regarding the wrong booking information provided by the MakeMyTrip app. On **th December I tried to book a ticket from Secunderabad (Telangana state) to Bangalore, but the MakeMyTrip app suggested booking a ticket from Sriramanag...
Jan 02, 2023 by Meraj Ahmad Jilani
Makemy Trip - Money not refund Open
I have done hotel booking through makemytrip with booking ID NH************* on **-**-**** .Due to covid pandemic the booking was cancelled by makemytrip and had assured me in written mail that amount will be credited to my wallet. I had then...
Nov 08, 2022 by Vishwanath Korgaonkar
Makemy Trip - Holiday booking vide booking ID Open
Booked holiday package to Andaman based on the offer "Free cancellation" in their website, vide ID NL************* on ** December **** for the dates ** Jan **** to ** Jan ****. Relationship Manager contact/whatsapp number ********** whose name...
Jan 16, 2022 by Thiyagamurthi Poorasamy
Makemy Trip - Partial refund pending for trip cancelled due to lockdown announcement Closed
I booked Pune-Kochi return ticket on MAKE MY TRIP after paying **,*** INR on ** Mar ****. I have got only a partial refund of about *,*** INR till now. ...
Jan 06, 2022 by Varun Kuzhikattil
Makemy Trip - Refund not credited in my account Open
Hello I had booked flights with PNR : B****V and O****B and due to some mistake in name , I partially cancelled the booking for one of the passanger using split PNR Y****D and I****X. Since it was done within **hrs of booking, airline didn...
Nov 24, 2021 by Satnamveer Singh
Makemy Trip - Jetairways ticket refund pending by MakeMyTrip Closed
Had booked flight ticket on Makemytrip from London to India including return for * adults and * child. Jetairways cancelled the ticket and I have been following up with Makemy trip regarding this. But there is no update from Makemytrip. Makem...
Nov 20, 2021 by Sandeep Basavanyappa
My self SK Samsuddin Nawaz. I had book a cab for Bengaluru to Chikmagalur round trip. At the time of booking I had paid advance of Rs. **** and total fare was Rs. *****. After that I booked the hotel with Rs. *****. But on the trip day i.e. on ...
Oct 18, 2021 by SK SAMSUDDIN NAWAZ
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