PayTM - Wrong charges

Mera Paytm merchant mein kafi purana account hai use per main hamesha payment accept leta tha aur Paytm application mein kahin bhi nahin likha tha ki usmein MDR charges lagenge aur kuchh time ke bad yah rules lagu hua ki Paytm machine mein payment accept karne per MDR charges lagenge aur vah sab charges Maine Diya bhi tha uske bad jo maine payment accept kiya tha lekin maine * June ko hundred rupiece payment accept kiya tha aur uske bad ** June ko ₹**** payment accept kiya tha ab vah amount mere account mein settlement nahin hua to maine customer care ko call karke bola vah log bol rahe hain ki aap ka pending, MDR wo cat gaya jabki mara koi bhe pending nahi tha Aur Maine jobhe transaction kiye the Sabhi Pe MDR charges Laga Hai one month Pele, he MDR Paytm postpaid Par MDR Ka rules Aaya Hai jab yah rules lagu nahin hua tha tab ki baat vah log bol rahe hain aur mera ₹**** kat liye aur vah log bol rahe hain pending MDR mein cut Gaya aapka kuchh bhi amount aapke account mein settlement nahin hoga to Mera kahana hai ki agar Paytm ki kisi bhi mistake ki vajah se ya technical issue ki vajah se MDR nahin Laga to usmein meri galti nahin hai vah abhi charges kyon lagaenge aur total amount ko Mera kat liye hain aur jabki Maine Jo recently jitne bhi transaction kiye Hain sabhi transaction per mujhe MDR charges Lage Hain aur vah maine payment bhi Kiya hai aur kafi pahle Maine Jo transaction kiye the jab Paytm postpaid per MDR lagu nahin hue the vah sab transaction ka MDR charges mujhe abhi liya ja raha hai aur yah pura pura galat hai agar kisi bhi tarah ke technical issue hai to vah galtiyan kiya na ki meri to vah amount mujhe le gali refund hone chahie please help me

NUR ISLAM
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