Amazon.in - Worst post sale service

Bheemappa Bandikeri filed complaint against Amazon.in on Jun 9, 2019

I had bought a baby car on **.**.**** with order no. ***-*******-******* by paying an amount of Rs.***** which simply a waste of money i.e not worth for the money I had paid. The product is worst and I had requested for return and refund. But nobody bothered at that time. I had kept in the storeroom. Now at least my baby wanted it and took out for a ride but remote is missing
I have been requesting the supplier (baybee galaxy incorpation) for the remote and he is least bothered. Even I have been trying to get it through Amazon. They are also least bothered by copying and pasting the same message in reply that I have to contact the seller as I have contacted the seller many times through WhatsApp (see pic).

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Amazon.in

414

Total Complaints

150

Total Resolved

36.23%

Consumer Satisfaction

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