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Santhosh Kumar filed complaint against JIO FIBRE on Jan 29, 2020
As per the Jio offer, I have been provided with Setop box. However the remote provided has not been functional right from day *. I have called like * times and every time they claim to fix the issue in ** hours. I had even escalated to the Appleate authority however there has been no response. I look forward that some one who is really valuing the customers looks into to fix the issue
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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