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Wooden Street - WoodenStreet delivery damaged product

Aritra Ghosh filed complaint against Wooden Street on Jan 8, 2022

I ordered a sofa cum bed on Nov **-****, it was delivered on *-Jan-****. Normal delivery times is *-* weeks, but it long because,they could not find the correct mobile number to reach out, to inform the upcoming delivery.
After complaint, a carpenter came and assembled the product, post assembly I wanted to inspect for any damages. Found * issues - one particle board arrived damaged, and the damaged part was fixed using a visibly patchy job, second - the carpenter drilled through one of the particle boards.
Raised a complaint on WS website, after waiting for about *-* days, I realized no one responds, and their CS is BS.

Order details:
Order Id #****** | ** Nov ****

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Wooden Street

8

Total Complaints

2

Total Resolved

25.00%

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