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Akash Bhatia filed complaint against Swiggy on Nov 3, 2017
I made an order from the restaurant (order no.- **********) which was there on the page 'offers near you' showing a discount of **% flat on all orders. When I made the payment, the amount deducted from my account was that of the total bill amount and not the discounted one. Tried to speak to the customer care executive, but she was not ready to believe me that the said restaurant was giving any discounts. After some time, when I myself tried opening the link of the said restaurant it was not showing any offers. This is not a fair practice towards your customers. If the issue is not resolved asap, I will make a further complaint to the proper authority being a lawyer myself. Awaiting your assistance.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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