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2GUD BY FLIPKART - Warranty cheating

Pradeep filed complaint against 2GUD BY FLIPKART on Aug 9, 2021

I purchased a phone from *gud website (realme *pro)this phone have * months warranty after * months usage this phones display started flikering i contacted *gud customercare and they given their service center number i contacted the service center and they picked up phone through courier service few days later service center people contacted me and told that your phones display damaged from inside so your phone donot service under warranty
The warranty exemption is only for physical damages and water damages in my case there is no physical damages so iam eligible for warranty

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Complaint Status

Resolution Demanded:

Replace / Fix problem

2GUD BY FLIPKART

20

Total Complaints

11

Total Resolved

55.00%

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