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AirAsia - Waiting for a refund for almost 13 months

Rajkumar Nandakumar filed complaint against AirAsia on Jun 10, 2021

My original ticket was for May ****, which got cancelled due to COVID-** in April ****. I am still waiting for a refund from Air Asia.
There are currently * cases open under my name. I have been chasing Air Asia since May ****, which is almost ** months.
Case numbers acitve since:
******** since *th of August ****
******** since **th September ****
******** since **th December ****

It is so hard to reach him, since there is no person to contact. Even when I do, they do give proper answers. I need my hard earned money back. Please help me.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

AirAsia

36

Total Complaints

15

Total Resolved

41.67%

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