AirAsia - I had ticket to delhi on Social Media they were running a campaign for free reschedule I lost money ^Closed

I Had a flight Ticket from Ranchi to Delhi, Due to lockdown i want to reschedule my flight. On Social Media show a campaign of free rescheduling and changed my flight date. Now my previous ticket got canceled and Airasia is charging for resched...

Apr 24, 2021 by Vivek Mohan

AirAsia - Air Asia doing time pass on refunding my money ^Open

Below e-mail I have received on feb, but till date they have not refunded my money. They are saying they will only payback to passenger account . I booked tickets from my account but they don't want to pay back. Refund Dear Guest, We ha...

Apr 14, 2021 by Yogesh kumar

AirAsia - Refund ^Open

I booked the flight tickets for a family trip on **th Feb'**. Due to Covid-**, Airasia canceled my flight and gave me the credit amount which can be used within two years instead of refunding. I understood the situation and I was happy about it...

Feb 16, 2021 by Rajendra Prasad Pokala

AirAsia - Flight miss due to airasia people ^Open

We had missed our flight due to lack of co operation from airasia people. We had reached to airport ontime. We waited in the line for ** mins later they called Bangalore passenger for boarding but that time they started telling its already late...

Jan 08, 2021 by Chethan S

AirAsia - Missed my flight due to negligence of the staff ^Open

They have not allowed us inside the flight. we have reached on time but due to their negligence we were told that many of silly reasons and they were saying they will allow us to the flight till last moment and they were busy with some other wo...

Jan 07, 2021 by Vani M C

AirAsia - Air asia not refund the payment ^Closed

Ref. complaint regarding Airasia for PNR NZMURJ case number ******** Respected sir, I had made a advance booking for airaisa via PNR NZMURJ AirAsia X D* *** E Class Aircraft: *** Issued Date : Thu ** Sep **** Flight for Amritsa...

Dec 14, 2020 by mohit jhanjee

AirAsia - My money deducted while booking the ticket but ticket not booked due to errir ^Closed

Sir/madam Good day, On ** Jul ** u habe tried to book flight ticket from bengaluru to Bhubaneswar. Apparently my amount ruppes ****.** deducted from my account but during the process in the screen displayed that my tucket ...

Jul 21, 2020 by B RABISANKAR PATRA

AirAsia - Refund not provided ^Open

It has been over a month since i have cancelled my flight but still i have received no refund from the airline nor i am getting any response from them. ...

Jul 15, 2020 by Kunwar Vikrant

AirAsia - Double payment refund not yet received ^Closed

I booked a flight ticket from AirAsia directly from it's app. While making final payment I made the payment and the payment was deducted from my account but it didn't reflected as paid for the ticket I booked adbi had to repay for the same tick...

Jun 27, 2020 by Ayush Agarwal

AirAsia - Credit shell amount not updated ^Open

I have raised a complaint for my flight dated **th april from ahmedabad to bangalore. They have asked to fill a form to get the amount in form of credit shell but its been *-* weeks yet they have not updated credit amount on my credit shell acc...

Jun 08, 2020 by Bhargav Vyas

AirAsia - Reseduled no notification and canceled after next booking ^Closed

MY flight I**** was on */**/**** at **:** but was rescheduled at **:** and I was given no notification about that through the mail, call or message when I reached the airport at **:** they denied every possibility of onboarding and insisted th...

Jun 06, 2020 by Ankit Raj Sarkar

AirAsia - COMPLANT AGAINST AIRASIA FOR REFUND ^Closed

I BOOKED TICKET THROUGH IRCTC ON **/**/****. NUMBER OF TRAVELERS WERE *. AND DATE OF TRAVELING WAS **/**/****. AirAsia CANCELLED FLIGHT DUE TO COVID-** AND NOT REFUNDING AMOUNT Rs *****. TICKET PNR IS PTZLHL. NOW THEY ARE NOT PICKING CALLS . I...

Jun 02, 2020 by Sudip Bera

AirAsia - FLIGHT CANCELLED ^Open

Sir, I have booked flight from Delhi to Cochin Kerala for my family. Without any information flight company has cancelled my ticket and they sent message to mobile number. They were not attending the calls , chat or mails.. etc. I have raised...

May 31, 2020 by Anish Sathish

AirAsia - AirAsia not provided refund ^Closed

Pnr number F**D*G. They are going to refund as credit shell but I am facing some financial crises now so I request airasia provide direct refund instead of credit shell...

May 26, 2020 by Ramling Shivling Muley

AirAsia - REFUND due to covid ^Open

REFUND was Raised by the CASE NUMBER ******** PNR E*ZRMN DUE TO COVID CANCELLATION ACC TO TWOTTER AIRASIA HAS REFUNDED THE AMOUNT BUT AGENCY HAS NOT RECIEVED THE REFUND AIRASIA IS NOT PROVIDING THE TRANSACTION DETAIL OF THE ...

May 18, 2020 by Sneha Samant

AirAsia - AirAsia for getting refund ^Open

I have booked a flight to bali from New Delhi dated **nd may **** and return journey at **th may **** for two passengers. Now due to covid ** AirAsia cancelled my flight. I tried multiple times to connect with AirAsia team for refund no proper...

May 11, 2020 by Mukul K. Patil

AirAsia - REFUND NOT RECEIVED FOR CANCELLED FLIGHT ^Open

I HAVE BOOKED TICKETS IN SEPT **** WITH AIR ASIA FOR TRAVELLING TO TOKYO WITH FAMILY IN JUNE ****. THE AIRLINES HAS CANCELLED MY FLIGHT. HOWEVER EVEN AFTER RAISING REFUND REQUEST FOR MORE THAN * MONTHS, THEY HAVE NOT REFUNDED MY AMOUNT....

May 08, 2020 by KAMLESH KHANDELWAL

AirAsia - Refund of spicejet ticket due to lockdown ^Closed

Dear Sir/ Madam, I had booked ticket with spice jet on **-**-**** for travel on **-**-****,now due to the covid** situation the flight are cancelled. now after several follow up with spice jet they are not ready to ref...

Apr 27, 2020 by Prisanth varghese

AirAsia - NON REFUND OF AIRFARE AMOUNT ^Open

I Mr Jitu Mani Sarma booked a ticket from Delhi to Shringaar for ** Apr **** vide PNR No - Y*TNGK. Due to lockdown the flight has been cancelled. Please refund my amount on priority. ...

Apr 22, 2020 by Jitu Mani Sarma

AirAsia - Poor No Customer support service ^Closed

I along with my * friends booked a flight from Phuket to Utapao (both in Thailand) for **th march. But due to the cancelation of on arrival visa by Thailand and the fear of coronavirus, I choose to cancel the trip. My flight from Delhi to Phuk...

Mar 14, 2020 by Vikas Gupta

AirAsia - Missed flight because of airline ^Open

PNR - RUI*PC, Rs ****, * Travelers PNR - Y*SMGG, Rs ****, * Travelers (Senior Citizens) AirAsia flight I*-**** at *:** PM on **-Dec, Sat. Message received from AirAsia on **-Dec at **:** AM stating flight has been rescheduled to * PM on the s...

Jan 06, 2020 by Aurobindo Dutta

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