Gyftr - Voucher purchased online not delivered even after 36 hours
Abhishek K S filed complaint against Gyftr on Jul 22, 2025
I have purchased * Air India vouchers from the Amex Gyftr website. One for Rs.**** and another for Rs.****. I have recieved the Rs.**** voucher almost immediately after payment, but I still haven't received the Rs.**** voucher even after ** hours. This is unacceptable as all online vouchers purchased will reach us in minutes. On top of that I have sent multiple mails to no avail. Their chatbot is not at all useful, nor is their phone based automated answering machine. There is no human interaction anywhere. Also, I have again recieved a mail yesterday to wait ** hours . This is unacceptable.
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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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