NO BROKER PACKERS AND MOVERS - VERY POOR MANAGEMENT OF PACEKERS AND MOVERS SERVICE

WE HAD LINED UP WITH THE SO CALLED HASSLE FREE PACKERS AND MOVERS SERVICE THROUGH THE USELESS NOBROKER. BIGGEST MISTAKE IS EVEN AFTER KNOWING THAT THEY ARE GOING TO SEND ONLY LOCAL PEOPLE AND NO PROFESSIONALISM WILL BE THERE, WE WENT AHEAD. THE FOLLOWING ARE VARIOUS WORST SERVICE DEVLIVERED BY THEM

*. THEY ALLOCATED ONE SHIFTING MANAGER NAMED JOHN WHO DID NOT SUPPORT US IN ANY FORM AND KEPT TELLING ONLY THEIR RULES, GUIDELINES.

*. THOUGH WE HAD FIXED SLOT OF * PM, THE TEAM WHO WAS SUPPOSED TO COME, DID NOT EVEN START FROM THEIR PLACE

*. DUE TO POOR KNOWLEDGE OF THE TEAM AND COULD NOT COME TO OUR LOCATION , EVEN AFTER GIVING GOOGLE MAP AND GUIDANCE, I HAD TO REACH OUT TO THEM ON ROAD AND BRING THEM BACK. BY THE TIME IT WAS *PM IN EVENING

*. THE TEAM DID NOT PICK MY CALLS AND WAS BEHAVING LITTLE ODD, AS NONE OF THEM HAD THE CUSTOMER SIDE UNDERSTANDING

*. JOHN SHOULD BE REMOVED FROM HIS JOB JUST FOR THE REASON THAT, IN SPITE OF ASKING HIM SUPPORT AND IF NOT AT HIS LEVEL, CONNECT TO THE NEXT SUPERIOR, HE GAVE ALL FALSE PROMISES OF GETTING A CALL FROM HIS OTHER TEAM

*. DELAY IN ARRIVING RESULTED IN TOTAL DELAY AND DUE TO THEIR DELAY , OUR PEACE GOT DISTURBED A LOT AND WE HAD TO DO THE ARRANGEMENTS IN NEW HOUSE AFTER UNLOADING IN THE LATE NIGHT.