Loading...
Laveena Tharani filed complaint against Swiggy on Nov 11, 2023
Subject: Urgent: Unacceptable Service Experience with Order #***************
Dear @swiggyindia,
I'm extremely disappointed with the service I received on my recent order (#***************). Not only did I receive the wrong items from Subway, but my attempts to resolve the issue with your backend team were met with frustration and unhelpful responses.
I ordered a non-veg sub+sides+drink combo, specifically choosing Coke Zero. However, I received a regular Coke. Additionally, I selected an oatmeal raisin cookie, but I was given a chocolate chip one. To make matters worse, I found capsicum in my sub, despite indicating my allergy to it during the order.
What's most disheartening is the lack of resolution from your team. Conversations were closed without addressing the problem, leaving me with a completely unsatisfactory experience.
I'm not interested in coupons; I demand a refund for the incorrect order and the inconvenience caused. I believe in Swiggy's commitment to customer satisfaction, and I trust that you'll take immediate action to rectify this situation.
Looking forward to a prompt and satisfactory resolution.
Sincerely,
LT
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Order Id: #*************** EVENT LOG: *. This order was placed by my sister who is a Medical Officer and resides inside the campus of the Community Health Centre. As usual she provided/updated her mobile number fo...
I ordered Biryani from RAJU GARI BIRYANI through Swiggy - * verities - the restaurant just use the same rice for both and the rice totally stale smells disgusting. immediately lodge a complaint and ask them to retur...
Order ID: *************** I ordered a Chicken Double Cheese Pizza from Swiggy, but upon delivery, I found it completely stuck to the box, with box particles contaminating the food, making it inedible. I immedi...
I ordered a cake on swiggy. However, swiggy person called and told me to cancel the order due to a technical issue. In the chat box, it came that cancellation charges may be applied. But the amount was not mentioned...
I had ordered Tamarind rice along with a couple more items. But I got another item which looked like tomato rice. The side dishes were also different. When contacted over support channel, social media and mail didn'...