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RAJDIP BARUI filed complaint against Jeeves And Flipkart on Jun 15, 2025
Dear Flipkart Support Team,
Today is **th June, and I am extremely disappointed that there has still been no resolution or reimbursement from your end, despite multiple follow-ups since **th May regarding a service initiated through Jeeves, your authorized partner.
Due to continuous delays, false promises, and repeated "please wait for * more days" responses from the Jeeves team, I was left with no choice but to get my phone repaired independently from a Motorola Authorized Service Centre after weeks of inaction.
As of now:
I have incurred a total expense of ₹*,*** for the repair.
In addition, ₹*,*** was already paid for your failed Jeeves service.
➡️ Therefore,
I demand a total reimbursement of ₹*,*** to my BANK.
This entire experience has been exhausting and reflects a complete breakdown in Flipkart’s service delivery and post-sales support through its own partners.
If the full refund of ₹*,*** is not processed and confirmed within the next * working days, I will be forced to take the following steps:
File a formal complaint with the Consumer Forum (NCDRC)
Escalate this issue publicly via social media, consumer grievance platforms, and Flipkart escalation channels
If no reply is received, I will consider this silence as intentional ignorance and a refusal to take ownership of your service partner’s failure and unwillingness to resolve the issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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