Oyo Hotels - Unprofessional behaviour
Rachna saxena filed complaint against Oyo Hotels on Oct 22, 2018
It was my daughter's birthday (*th October ****) for which I booked Oyo room in **** wt noida. We were * adults and my * yrs young daughter. (Me, my husband, my mother and my daughter).
Due to rate difference we decided to cancel and go a head with new booking. Although when I entered the hotel I was feeling little uneasy however due to shortage of time we decided to check in. Staying there for *min I understood the meaning of couple friendly hotel.
The hotel was not hotel it was something else it was not for family. Both of the rooms we had were pathetic (spider web, mud, totally untidey yak being straight forward it was a shit) I informed the so called manager (Mr Ashish Kumar) and asked to make it clean, not very surprisingly it was not done. Well we did spend one night in this hotel and in morning they refused to give breakfast to my daughter.
I complaint about this to the call center no action was taken , although I received mail from Nisha twice and they said they will revert back, well I don't have to tell what happened. No mail no call even after requesting them to solve my issue.
I would like to request family people not book this hotel in anycase.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Belwin C Jose on Nov 26, 2022
Oyo Hotels – Extra chargedClosed
I had booked hotel through OYO on **/**/** in Noida.I was new to the city,so I followed Google map.On reaching the place I found the there was no hotel in that place and no one knows about that hotel.It was a reside...
Vinay John Chacko on Aug 30, 2022
Oyo Hotels – Refund policy not followedClosed
My booking was not honoured by the hotel and Oyo in the first place when they are denying us check in.Now when I've asked for refund they've given me only **% of the amount
Sahil on Mar 12, 2019
Oyo Hotels – Hotel booking complaintClosed
I have booked an Oyo property from an Oyo app. I paid **** for the cab services to reach to the hotel. They denied giving the room by saying that they are not tied up with Oyo anymore. I had to pay **** for the inst...
Pavan sridhar on Feb 22, 2019
Oyo Hotels – All details entered in the bill are wrong Closed
I booked a room in Oyo directly to the hotel. Before I am in I gave all my details company GST number, address and company name also at the reception. After I asked the bill they just gave me only invoice they did n...
Kalpita Sawant on Jul 16, 2018
Oyo Hotels – OYO rooms cancellation at the last minuteClosed
Our booking for Purohit Holiday Resort was made on June **, **** and it was cancelled on July **, ****. It was informed to us, that our reservation made in hotel Purohit Holiday Resort at Lonavala was cancelled *...