Kalpita Sawant filed complaint against Oyo Hotels on Jul 16, 2018
Our booking for Purohit Holiday Resort was made on June **, **** and it was cancelled on July **, ****.
It was informed to us, that our reservation made in hotel Purohit Holiday Resort at Lonavala was cancelled * day before we had were to arrive i.e. July **, **** - July **, ****, because the contract with the hotel had ended. However, i received a notification on Monday July **, ****, for booking at the same hotel, at a discount price. How is this possible if the contract had ended. This is a case of cheating, the customer.
We had to spend the entire previous day, getting in touch with other hotels, due to OYOs inability to shift us into another hotel, with the same facilities. I am sure our reservation was cancelled, to facilitate somebody else better, while we had to bear the pains of booking another hotel, and settling for a lower grade hotel.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had booked hotel through OYO on **/**/** in Noida.I was new to the city,so I followed Google map.On reaching the place I found the there was no hotel in that place and no one knows about that hotel.It was a reside...
My booking was not honoured by the hotel and Oyo in the first place when they are denying us check in.Now when I've asked for refund they've given me only **% of the amount
I have booked an Oyo property from an Oyo app. I paid **** for the cab services to reach to the hotel. They denied giving the room by saying that they are not tied up with Oyo anymore. I had to pay **** for the inst...
I booked a room in Oyo directly to the hotel. Before I am in I gave all my details company GST number, address and company name also at the reception. After I asked the bill they just gave me only invoice they did n...
It was my daughter's birthday (*th October ****) for which I booked Oyo room in **** wt noida. We were * adults and my * yrs young daughter. (Me, my husband, my mother and my daughter). Due to rate difference we d...