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SaniLato filed complaint against Zomato on Apr 25, 2026
I am writing to raise a concern regarding an order I placed through zomato platform on [**.*.**]. Despite the order being marked as delivered/completed, I did not receive the food.
The payment for this order has already been deducted from my account. I tried to find an option to report this issue or request a refund through the app, but I was unable to do so.
Order Details:
Order ID: [**********]
Date & Time: [**.**.**- *:** PM]
Amount Paid: [₹***]
I request you to kindly look into this matter and process a full refund at the earliest. I would also appreciate an update on the status of this issue.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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