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vu - under warranty TV not repaired

Divyansh Bairagi filed complaint against vu on Aug 24, 2018

I was purchased vu tv online from flipkart price of ₹***** and this tv comes with one year under domestic warranty. my tv is not turning on and its need to repair. I register my complaint at vu customer care more than ** days ago and they give me this call number - VU****** and said that engineer will visit your place under * days but ** days have passed not yet arrived. during this period i regularly called them and always they say tomorrow will be arriving. now they are not response on my call they provide me a engineer's contact number but also he is not responding.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

vu

15

Total Complaints

9

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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