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Vu - No replacement tv

Mandar Dhulap filed complaint against Vu on Mar 1, 2020

My vu ** inch tv shows black dots on the display it's in extended warranty by jeeves i mailed what they requested they sent engineer in * days he visited & varified that there is an issue in the display he took photos & videos of tv he opened the tv and took photos of the inside also & escalated same to technical team on ** feb ***** and engineer told me you will get a replacement but till now on * march **** i didn't get any response mean while i keep them updated via mail but they didn't so i called on jeeves customer care number again now they told me your complent is closed by engineer and again a new complent is launched and now senior engineer will visit your home & resolve the problem how can i trust the same already in * days they done nothing after engineer visit please give me service what i have paid for

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Vu

15

Total Complaints

9

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

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