Sushil Tripathi filed complaint against Uber Cabs on Dec 31, 2018
I had taken a ride from Mumbai to Pune (India) which had * stops. My fare estimate was around **** Rs or something. While riding when we reached the first stop say stop A the trip got ended automatically. On insisting the driver dropped me and said the Bill was **** rs.
After complaining, your team contacted the driver to which he agreed of taking **** Rs but my app gave me a receipt of Rs ****. Even after a lot of load and follow-ups I am still not refunded nor am I getting an actual receipt. The Uber team always shuts down the complaint which I have to reopen always.
Also, they do not provide any helpline for the riders to complaint.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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