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Xpressbees - Twice Payment for single product

Sakshi Srivastava filed complaint against Xpressbees on Dec 21, 2023

I booked a toyzoy tricycle for my daughter on **th December **** and their courier partner was xpressbee

I got my delivery on **th and I paid hik through QR scanner but the delivery man named - Ajeet Sharma told he didn't receive the payment but from my account Rs. **** was deducted.

He said pay again from another account and if I will get this money twice I will return it to you, so we did.

Now as I can see in my Gpay history that he has successfully received the money but denied from receiving the money.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Xpressbees

24

Total Complaints

17

Total Resolved

70.83%

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