Loading...
Manoj Bansal filed complaint against Makemytrip (india) Pvt. Ltd. on May 2, 2019
I made a booking for the holiday with MakeMyTrip with booking id IN*B************* for holiday period from **th April to ** April. Following are the issues I have faced which is clearly deficiency of service and hence I seek a full refund.
*. The driver didn't come on time on Monday **th that delayed my trip by *:** hours that have a ripple effect on a subsequent trip. The journey that should have been completed in *-* hours took more than ** hours.
*. Changing the cab on the highway although the trip was booked from home.
*. Worst experience with customer executive in the morning for which I have call recordings that have already been sent to MakeMyTrip.
*. The whole plan for the day ruined.
*. Mr Aman from MakeMyTrip says that since there is no sightseeing plan in the day I haven't lost much but he doesn't acknowledge that I haven't planned to be in cab either.
*. In the hotel where the heater was not working and with two small kids I am being given a solution that blower will be provided but still hasn't received it.
*. In the morning we found that geyser was not working.
*. On **st driver refused us to take to Bhimtal.
Despite it being in itinerary saying he will not pay tax if he enters Delhi late I have been communicating this issue to MakeMyTrip as and when that happened and it ruined all my holiday I seek a refund of all my money along with interest accrued and compensation for mental and physical harassment.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Kindly note that my booking was cancelled and a refund is due for the same. After the last conversation over the call with Support team, it is already evident that the hotel has already given an approval for cancell...
Hi, I, Aakash, one of your customers canceled my round trip flight(PNR: ZBDM*D, RB*LUT) for this covid situation. I directly contacted to GoFirst Airlines and their authorized person refunded all money for both fli...
I made a flight booking through MakeMyTrip on **rd December **** for travel dates **th May ****, now due to pandemic the passengers couldn't travel and I got a email from Indigo that they have kept my money is a cre...
I have booked air tickets with Makemytrip from Hyderabad to Trichy for travel date ** Apr **** and return date of ** Apr ****. Their booking ID is NF**************. Later I had to cancel it as I couldnt travel and ...
I have cancelled the tickets from the respective airlines on **/**/**** and have be told that the refund has been processed and it has been to sent to the travel agent that is Makemytrip. But they are not transferri...