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Khushboo arora filed complaint against Xpressbees on Jul 11, 2023
I ordered perfumes from Zara on sale (**% discount) and got a msg from xpressbeess that my order is out for delivery and within a few minutes I got a msg that we regret to inform that we aren’t able to fulfill your order
When I call their customer care, after a long waiting time their customer executive informed me to wait *-* days for resolution. I contacted zara and they told me they cannot provide a replacement because the products are now out of stock. I don’t want a refund, i want the products that I bought in sale on a discounted price.
If I am unable to get that, I want a **** refund from both zara and xpressbees so I can order fresh items on a regular price.
This is exceptionally poor service of the courier company and I will escalate this to consumer forum if I don’t get a resolution asap.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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