Xpressbees - They damaged my package and refuse to compensate
Khushboo arora filed complaint against Xpressbees on Jul 11, 2023
I ordered perfumes from Zara on sale (**% discount) and got a msg from xpressbeess that my order is out for delivery and within a few minutes I got a msg that we regret to inform that we aren’t able to fulfill your order
When I call their customer care, after a long waiting time their customer executive informed me to wait *-* days for resolution. I contacted zara and they told me they cannot provide a replacement because the products are now out of stock. I don’t want a refund, i want the products that I bought in sale on a discounted price.
If I am unable to get that, I want a **** refund from both zara and xpressbees so I can order fresh items on a regular price.
This is exceptionally poor service of the courier company and I will escalate this to consumer forum if I don’t get a resolution asap.
Thousands of customers like you have trusted Voxya to resolve their issues
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Poonam Parab on Oct 13, 2025
Xpressbees – Fake shipment delivered COD order asked for moneyClosed
Today the delivery guy came with a parcel at my doorstep telling my mother that it’s a cod parcel so she will have to pay to receive it…She was unaware so she paid the amount but inside there was something else..No ...
Krithika S on Aug 18, 2025
Xpressbees – Package returned but fraudulently marked as UNPICKEDClosed
Crocs India had arranged for reverse pickup of my product on July **th. I was initially unable to get in touch with the courier partner, but then finally was able to hand over the item to the courier partner on that...
Varsha on Feb 19, 2025
Xpressbees – Xpressbee trying to deliver a product that I did not orderClosed
I received a WhatsApp message from the company (verified) that there is a package out for delivery. I gave a request to change the address and I got accepted. Later the delivery person called and when we informed hi...
Abhishek Shaw on Nov 18, 2024
Xpressbees – Repeatedly extend the estimate dayClosed
I received an "out for delivery" notification on November **th, but the products were never delivered. Instead, the status was falsely updated, claiming that access to the building was not permitted—a shocking and r...
Anil Kumar on Sep 28, 2024
Xpressbees – Package not delivered by promised dateClosed
I have not received the package yet, although item is received at destination hub since **th Sep. Delivery promised date was **th Sep. None from Courier Company try to make delivery attempt or call me. Can you plea...