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sandeep kashikar filed complaint against PUMA on Oct 25, 2023
Am using sports shoes since last ** years. During last ** Years I bought shoes of various brand. All the shoes last at least * to * years. Shoes never tear off from upper side of shoe Joint. I would like to inform you that I bought shoes(Nitro) of ***** from your store @ Inorbit Mall Vashi on April **( Between day of ** Apr to -** april). It seems product provided by Puma was defective.
I visited your store at Vadodara Near Chakli Circle on ** Oct ****. Store person advised this is out of warranty hence repair cost has to pay. I explain above details but he said he will send shoes for repair and find out reason of tear off.
I bought shoes costing between **** to **** never tear off. But shoes bought worth of ***** tear off from upper side of shoe join. It seems that provided is not up to the mark of Puma standard.
I request you kindly provide me replacement of shoes.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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