Loading...
Moosa filed complaint against Swiggy on Oct 26, 2021
SWIGGY Order date: **/**/**
Order Value ₹ ***
The SWIGGY delivery guy didn’t have the change of ₹ *** when I offered him ₹ ***.
The SWIGGY chat executive called me and assured me the change of ₹ *** will be provided to me instantly in the form of a voucher which I can use it for my next order within ** days. And I thought the matter was resolved, until on Oct **rd I checked my SWIGGY app and realised instead of ₹ *** I was provided with only ₹ *** . And all these days no one from SWIGGY had informed me until I went in the app after * days. However, when I contacted them , I was transferred numerous times, without any resolution. My several attempts to have my concern escalated failed until I threatened to expose this on social media, that’s when their executive from escalations team called me on Oct **th and assured me that he will personally look into my case and have it fixed within a few hours.
However till this date, my issue still remains unsolved, and no communication from SWIGGY whatsoever.
Just a thought, will SWIGGY execute an order, if the order value is not paid in full at the time of delivery ? Then why should a consumer wait, to get the change for over a week .
Please BEWARE OF THIS SWIGGY SCAM
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
they gave refund but food was unavailble to reorder when asked for compensation they denied as per policy and when i informed of filling complaint they gave ** rs coupon for my * hours of wait with no food. This...
I placed an order of some ready made sweet boxes from a restaurant via Swiggy. As soon as I placed the order within a minute I realized I have missed an item so I contacted their customer service to cancel my order....
Received Broken and Fractured Eggs from Swiggy Instamart (Hegg Egg Pack) – No Compensation Provided I recently placed an order on Swiggy Instamart for a pack of Hegg Eggs. However, upon delivery, I found that se...
order cancelled by Swiggy even i had requested not to cancel the order and cancellation charges were added to my account. And i had also contacted customer support executive on chat after that then i was told it ...