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Sampath potnuru filed complaint against Swiggy on Jul 11, 2023
When I received the food I observed that one food item was missing and one item was replaced by something different and smelled stale. When I raised complaint they gave below response
Dear Customer,
Thank you for sharing the images, we will share this feedback with the restaurant since the sole responsibility of packing the order is with them.
While we are unable to process a refund for this order, we suggest that you rate the restaurant directly on the app to help them do better.
If there’s anything else that we can assist you with, please feel free to connect with us.
Regards,
Swiggy Support Team
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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