Gurjot Singh filed complaint against Swiggy on May 12, 2024
They took ** mins to deliver an order from a restaurant which is just * km from my place, they didn't assign delivery partner for an hour.
Food I received was completely cold, I called at restaurant and they said food was packed in ** mins but no one came to pick it up.
I had guests at my house and they had to wait for ** mins for this cold food. It was so embarrassing for us. Chat support is pathetic as always, they ask to pay ***% cancellation fee to cancel the order which is delayed from their end only.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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