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Ola - Subject Urgent Complaint NonDelivery of Order and Refund Request Dear Ola Food Delivery Support Team

S Mounika Reddy filed complaint against Ola on Jan 26, 2025

Dear Ola Food Delivery Support Team,

I am writing to raise a complaint regarding an order I placed on ***th January **** @**:**pm in Bangalore, Bellandur gate.The details of my order are as follows: Order Item: Chicken ** and All day Ramzan Combo Order Time: **th January ****, **:**PM Location: Bangalore, Bellandur gate.Despite waiting for more than two hours, the status of my order has not changed. I attempted to reach out to customer support team and raised a ticket regarding this issue. However, there has been no resolution provided, and my order remains undelivered. This situation is highly inconvenient and disappointing.

Note Order number: ONDC_******IRj*MF

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ola

315

Total Complaints

167

Total Resolved

53.02%

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