Eureka Forbes Aquaguard - service unattended for more than a year

Shyam Sankar filed complaint against Eureka Forbes Aquaguard on Oct 11, 2024

I am writing to express my dissatisfaction with the service I have received regarding my Aquaguard water purifier, for which I hold a *-year Gold AMC. A scheduled maintenance in November **** was never completed.

Additionally, I submitted a service request for water leakage on October *th through the app, but I have yet to receive any response or assistance. The contact number provided in the app is not connecting, further adding to my frustration.

Since renewing my AMC, I have not received any service, leading me to feel misled as a customer. If I do not receive a response within ** hours, I will be compelled to escalate this matter to the consumer court.

Please address this issue promptly. You can reach me at the contact details be

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Eureka Forbes Aquaguard

Total Complaints

Total Resolved

47.30%

Consumer Satisfaction

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