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Sachin Kumar filed complaint against Nokia India(hmd Global) on Jan 7, 2019
i was facing charging in my handset,
i went to Nokia Care Center Ghaziabad (Shreejee Enterprises RDC Ghazibad) on **/**/****, i have given my handset them with no scratches, no black spot or white spot on screen. please wait for * hours for resolving the issue.
i reached after * hours there and they handover my phone, when i check my phone i found *-* black and white spot. i told them that what is this. Look the phone screen there are *-* spot on my screen. They said that these dots are come while opening the set (handset open with heat machine) we cannot do anything for this please take your handset.
I take my handset and come.
after * days on **/**/**** my handset screen have many black spots. I went to service center, they told me that they will replace handset screen and it will take around ** days. Today's is over ** days but still they didn't change my handset screen.
Please help me out of this.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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