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Monika Bedi filed complaint against Airtel on Mar 16, 2024
My Xstream Fiber ID ***********
*st Appointment Message
Hi, your service request no. *********** has been assigned to engineer Sumant Kumar (***********). He will contact you between (** Feb **** **:** AM - **:** AM). To reschedule as per your availability clickhttp://u.airtel.in/wdZ**SyagIXg . To track your request, clickhttps://www.airtel.in/*/trckrqst
*nd Appointment Message
Hi, your service request no. *********** has been assigned to engineer Sumant Kumar (***********). He will contact you between (** Feb **** **:** AM - **:** AM). To reschedule as per your availability click https://airtelwork.com/appointment-detail/?product=TELEMEDIA&taskId=*ffdbb**c*b*fd***e**b*fc*df*****b*db**ec*ed**f*******bf**a***ef* . To track your request, clickhttps://www.airtel.in/*/trckrqst
*rd Appointment Message
Hi, your service request no. *********** has been assigned to engineer Sumant Kumar (***********). He will contact you between (** Feb **** **:** AM - **:** PM). To reschedule as per your availability click https://airtelwork.com/appointment-detail/?product=TELEMEDIA&taskId=*ffdbb**c*b*fd***e**b*fc*df*****b*db**ec*ed**f*******bf**a***ef* . To track your request, clickhttps://www.airtel.in/*/trckrqst
*th Appointment Message
Hi, your service request no. *********** has been assigned to engineer Sumant Kumar (***********). He will contact you between (** Feb **** **:** PM - **:** PM). To reschedule as per your availability clickhttp://u.airtel.in/*p*Hdz*jAy** . To track your request, clickhttps://www.airtel.in/*/trckrqst
Pathetic way to provide service to customer by Airtel Engineer.
Issue Facing:
*) Speed on LAN vary between ** mbps to ** mbps, however we applied for *** mbps
*) No Relationship Officer Assigned to us
*) Fiber Installation Guy name Kuldeep hasn’t verified the speed test before he left.
*) Landline number not activated at the time of Fiber Installation
*) DTH guy called me and ask for otp before visit or installation of DTH
*) Sales guy Roshan confirmed that Airtel had underground fiber cable in Sector *-** Hisar, however at the time of installation kuldeep told me that we only have fiber network on street pole to street pole
*) After raising complaint I am just getting multiple appointment as you can see above. Till now not get any call or engineer visit to resolve issue.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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