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Tikona infinet limited - SERVICE AND NET ISSUE

BIKASH KUMAR SINGH filed complaint against Tikona infinet limited on Jul 7, 2021

Hii sir.
I live in surat @ bhestan sundaram status, I have currently taken a Tikona net connection@ home of **mbps package using it since * month only, it just worked * to * days only and after that I am.not getting ** Mbps... For that I have complaint at call centre and they said there is no refund, I have called the engineers and executive of surat Tikona office to cancel my subscription and refund my amount as said at the time of fitting. The wordings were if in * month we are not satisfy with the service or problem with Tikona connection u will get refund easily. But now I am suffering with there service and network no * listen and resolve my issue...
Please help i just want to cancel.my subscription and want my refund not full but at least ****..
Thank You..

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tikona infinet limited

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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