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Tikona infinet limited - Harrasment by tikona to pay bill one month advance

Sumedh Sudhakar Zodape filed complaint against Tikona infinet limited on Apr 15, 2021

I have *** rs balance in my account, still tikona is generating my bill and asking me to pay * months plan in advance. I have been sending mails about discontinuation of services since past one week but no revert from their side. The dealer Rajendra Navalgundi +** ***** ***** Says tikona is postpaid but takes payment in advance, what kind of post paid service takes payments in advance, Tikona doesnt have a proper channel to discontinue, customer care lines are always ivr, app support also doesnt work. Calls are also not entertained.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Tikona infinet limited

8

Total Complaints

4

Total Resolved

50.00%

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