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Tikona infinet limited - Cancellation issue due to impacted service

Salman Diwan filed complaint against Tikona infinet limited on Sep 16, 2025

I have ** months Tikona broadband as i work from home and during the month of June **** the issue began and the service was not fit for purpose. There were multiple engineer visits and none were able to solve my issue. So in july i had to purchase another broadband and asked Tikona to refund me remaining months refund to which they denied as its not their policy even they are not able to provide service. This has caused me paying more for new broadband and hassle during June and July was unbearable.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Tikona infinet limited

9

Total Complaints

5

Total Resolved

55.56%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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