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Sparha Mishra filed complaint against Colive on Sep 19, 2022
While booking colive florence, BTM stage *, bangalore I was told the rent would be *k since some covid offer was going after *rd wave of covid and there is no deposit amount. I paid full one month rent and checked in on **feb, ****. Even after pre payment of one month rent I was receiving mail rent due and the rent of the room in the app was showing **k. When I checked this issue with the area manager they said app has misinformation and the room rent is on offer for *k due to covid, so Ignore those mail. I checked out colive in first week of march itself due to emergency and updated my pg caretaker about it. Even lock-in period of pg is * month. How can they charge me **k+interest (**%) and send legal notice me on email of all a sudden. Please look into this issue. Its not making sense to pay this heavy amount without even being informed. Also information on their app and what sales person say when you book the pg is different. If there is some covid offer why don't they update their website and app? Why are they still sending rent receipt with rent **k? This is complete fraud.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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