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Amar Damani filed complaint against Flipkart on Sep 7, 2018
Ordered a Seiko watch on Myntra at a great price in a special promo, Myntra kept selling the same watch after the offer was over but never shipped mine. Then they called me & cancelled the order giving some excuse and refunded the amount to my CC.
Ordered another Casio G-Shock watch at Flipkart (seller was Flipkart owned RetaiNet) under an offer, paid via CC. They again kept selling the watch post offer at full price for a week via Retailnet only, yesterday the watch was sold out at full price. Guess what? Today i received a call that the seller is unable to fulfill the order so i should cancel it & buy another one at current price.
The thing to note is Myntra, Flipkart & RetailNet are all of the same group & they did this twice in ** days with me. I see a pattern here that sell at discount & then sell at full price, if you can sell out your inventory at full price then cancel the orders taken earlier at lower price else ship the product to buyer who bought it at lower price. is this even ethical?? Its a bloody scam these guys are running.
The said watch is again available for purchase at Flipkart, when I called them, then they first told me that they cannot serve at my pincode, then i told them the same watch, same seller i.e. Flipkart owned RetailNet is available at my pincode right now, only difference is higher price of around *, ***, they refereed me to see the terms of use saying that a seller can cancel a order if he wants to without mentioning any valid reason.. My money is still stuck with flipkart as they want me to cancel & they will not..
Just placed the order in COD at full price, will not accept the delivery... but lets see how deep this rabbit hole goes...
Please refer this URL: https://www.facebook.com/amardamani/posts/*****************
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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