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stanza living - Security deposit not refunded

Rakesh Kumar Patra filed complaint against stanza living on May 8, 2025

According to my contact with Stanza Living, they should have refunded my security deposit within ** days of my leaving the property. It has been more than ** days (until today, May *, ****), but they have not refunded it. I have repeatedly complained to their support, but no one is responding. I stayed at the Stanza Living Bucktown property and contacted them as well; their manager is also not responding. They made false charges for damages and utilities even after I left the property. I cannot see the damage report because the charges are fabricated. Even after deducting those false charges, they have not refunded the remaining balance. I am very frustrated and mentally distressed due to their irresponsible service.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

stanza living

38

Total Complaints

16

Total Resolved

42.11%

Consumer Satisfaction

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