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Zoomcar india limited - Security deposit not refunded yet

Reddysekhar filed complaint against Zoomcar india limited on Nov 26, 2020

My name is REDDYSEKHAR.
My booking ID is...JPS*NDEY*
I've booked a car from zoomcar.com and they asked me to deposit ****/- as a refundable security deposit amount. In terms and conditions there is mentioned that the security amount will be refunded. But after giving back the vehicle they didn't sent me amount yet- after completion of my trip i contacted Zoomcar customer care they told that amount will refund with in ** working Days , here thing is my Trip complete on **st AUG **** , almost ** days complete still i am not receive my security deposit amount .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Zoomcar india limited

14

Total Complaints

7

Total Resolved

50.00%

Consumer Satisfaction

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