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Neetu singh filed complaint against Zoomcar india limited on Jan 16, 2023
Booked a zoomcar on **jan **** as per instructions by the zoomcar app reached the locations of the car but the car did not unlocked tried every options which the app suggested but couldnt unlock and there was no one avaible on call number given by app on message it was saying you are late to contact so use message for both host and customer care saying the same .there is no one to help and car is not being unlock now its cheating from zoomcar as for cancelationof the car they are saying they will refund only rs.*** out of **** this is cheating first the car doent open nonone to help and without we useing the car they are saying will deduct rs.**** for cancelation i want my money back we are unable to take the car as it is not unlocking and there is no help from zoomcar .Also i missed my doctors appointment hence there is no use of any subsirute car.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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