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J Clement Selvaraj filed complaint against Goibibo and OYO on Oct 6, 2019
I tried to check-in at hotel Kanta Shrawan, Bhopal on *rd Oct ****, showing hotel confirmation voucher for two nights stay with breakfast and dinner promise for Rs. ****. Goibibo booking I'd is: HTLWS*H***, PNR **********. Hotel staff told me they have stopped goibibo booking from *st Oct ****. I contacted goibibo who failed to convince the hotel. Goibibo asked me to register complaint for refund which I am unable to do as their online platform is not responding to my complaint. I had to stay at the hotel by paying from my pocket for two days. Please get me the refund from them. Worse still, I am getting repeated mails from them asking my experience as though my booking was honored
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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